Mansion Hotel Spa At Werribee Park — Spa in Werribee

Reviews of Mansion Hotel Spa At Werribee Park

• Dylan

  Added 2016.10.06

  The young waitress knew her gig, the manager was friendly and always hands on, I will definitely tell people to ignore these BS comments and experience the journey
• Blake

  Added 2016.06.18

  This comes at a cost to them but they also value and understand the price of good customer service. Well done to the team, I am looking forward to it coming through just before Christmas and now hoping they do get refunded by whoever has held on to the money (still a mystery).
• Sophia

  Added 2016.04.16

  Love the park! Always well kept and a joy to visit. The train is always lots of fun for the kids!
• Alexis

  Added 2015.03.21

  (Dec Update) Still no refund. Yet the hotel has apologised and has informed me they are actively chasing it from the company who held on to my money.
• Sophia

  Added 2014.12.03

  This place is simply great. Nice room, first class service from staff. The restaurant meals were expensive but worth it. The building is beautiful and historic. Highly recommended. I can't wait to stay there again.
• Ashton

  Added 2014.10.23

  Nice to know some places still value the customer over the $.
• Dominic

  Added 2014.07.17

  (Nov Update) Unfortunately I have to change my review as I have been played around chasing money from the hotel. I cancelled with plenty of notice and a medical certificate showcasing why I couldn't stay. They denied the refund and blamed the middle man, extremely disappointing.
• Ashton

  Added 2014.07.07

  (Mid-Dec Update) I'm shocked, I honestly had very little faith that something would get finally sorted out in regards to a refund or any compensation for not being able to stay at the Werribee Mansion. I am pleasantly surprised that Renee and team have chased and chased and in the end chosen to given me a refund directly.
• Brian

  Added 2014.03.10

  Rooms are nice, and the mansion and grounds are beautiful. Staff were superb, always happy, friendly, and incredibly helpful. Food is great, even the buffet breakfast (usually lacking at most hotels) was good. 10/10 would stay again.
• Jason

  Added 2013.08.11

  Reading lots of reviews, but had to experience to know. I’m a foodie and love to go out. Booked for dinner, received confirmation call the day before which is great, good start. Saturday night dinner - extraordinary
• Aidan

  Added 2013.04.20

  A welcoming facility with great bar and nice wedding reception facilities. Friendly faces and great staff who made it very accommodating.